Furthermore, everything is now labeled and color-coded: blue with a lock means private, and yellow with an eye means visible to the client. It is up to the user when to share with the client, whether a message, a to-do, or a file. By default, everything in a project starts off as private only to the team. Moreover, there is no separate space for the clients anymore, so work flows smoothly and seamlessly.Īlthough both team and client communications now happens in the same place, Basecamp made it sure that users are in total control of who sees what. In short, whatever tools one use with their team they can also use with their clients. Aside from being able to send messages to them, users can also assign to-dos, share files and folders, schedule events and meetings, chat in Campfire, and ask automatic check-in questions. New Feature – ClientsĬlients is the new and better way to work with customers and other external partners. For a great reporting and exporting tool for Basecamp, we recommend you use our own tool Bridge24 for Basecamp. After a couple of months, they launched the new feature called Clients. So, the Basecamp team went on working to find a better solution.

It worked well for some, but many found it not collaborative enough.

It is a separate space with its own tools and interface for managing all client-facing communications. In its latest version, Basecamp 3 included Clientside, a feature especially for client services firms. Basecamp is a web-based application for managing projects and organizing team communications.

Basecamp 3 youtube